Enhance your customer support by providing a self-serve FAQ Knowledge Centre.
FEATURES & BENEFITS
Update FAQs without IT assistance
Online self-service option, available 24/7, adds value for clients
Reduces demand on service and support resources
Custom options (such as a searchable FAQ database with user ratings) are available
Update a page (or multiple pages) of frequently asked questions, with the ability to categorize questions and answers for easier readability, particularly with longer FAQs.
For advanced customization, FAQs can be archived in a searchable “Knowledge Centre” database with custom rating techniques such as reader feedback or number of downloads.
INFORM :: PROMOTE :: TRANSACT
Web-based marketing software designed to
create awareness, build desire and close the sale.
IgnitionWeb Makes E-Business Easier.
